I am communicating with all our friends in business to give assurance that, during these challenging times for all of us, our business around the region remains operational. We continue to provide our clients with our usual high standard of professional services, implementing any necessary hygiene and social distancing methods to protect both our clients and colleagues.
As a regional business we are aware of and are strictly following all of the rules and guidance from respective Governments where our offices are located (Hong Kong SAR, Malaysia, Philippines, Singapore and Vietnam) and are monitoring the ever-changing situation on a daily basis.
Our office in Hong Kong remains open and staffed as usual but we are conducting meetings via Skype, Zoom, Microsoft Teams etc, and are discouraging any face-to face meetings unless necessary. We have a secure communication and document management policy in place aligned with IT infrastructure including Microsoft Office 365 (including Onedrive, Sharepoint and Teams) to adapt to a semi or full remote working environment. Our offices in Malaysia, Philippines and Vietnam are currently adopting these working methods while staff are working from home. As from this coming week, our office in Singapore will be doing likewise following the Prime Minister’s announcement on Friday.
Where we have staff based on-site or in clients’ offices, we are working closely with those clients in order to minimise any risks to either parties, whilst still providing the service they require.
Site visits may still be undertaken where absolutely necessary, and only with prior agreement. If such visits are not able to be held safely we will discuss appropriate alternative arrangements with each client.
At this time we discourage our colleagues to attend any social or business events.
We continue to closely monitor the situation and will update our plans/advice accordingly.
Kind regards and keep safe.
John R. P. Battersby
Group Managing Director